Starting February 10, 2024, most of our API endpoints that provide all results in a single request will be limited to a maximum of 100,000 results.
Some endpoints that previously returned more than 100,000 results (prior to 2024) will maintain their existing functionality to ensure continuous API backward-compatibility.
Coming Soon
PostOrder
In a future release, we will be adding character limits to the following fields:
My reference — 500-character limit
General comments for packing slip — 300-character limit
Order comments — 300-character limit
Orders processed through the PostOrder method that exceed these character limits will not be placed.
Updating firstDeviceActivationDate to Align with First Connect Date in Device Admin
We will be updating the firstDeviceActivationDate property (in ApiDeviceContract and DeviceContract objects) to retrieve the same data as the First Connect Date column in Device Admin.
Deprecating currentStatus property in ApiOnlineOrder
On April 27, 2024, we will be deprecating the currentStatus property, as it has been replaced by currentOrderStatus to return the current status of the order.
The deprecation of currentStatus was previously communicated in March 2021, which was also when currentOrderStatus became available for use.
Jan 15, 2024
Updates
ApiRatePlan
In September of 2023, we added two parameters (isAutoActivated and billingStartDate) to the GetDeviceContractsByPage and GetDeviceContracts methods. As a result, we have now deprecated the isAutoActivated` property from the ApiRatePlan object.
Dec 4, 2023
Coming Soon
ApiRatePlan
In September, we added two parameters (isAutoActivated and billingStartDate) to the GetDeviceContractsByPage and GetDeviceContracts methods. As a result, we will be deprecating the isAutoActivated` property from the ApiRatePlan object.
October 4, 2023
Coming Soon
PostOrder
Currently, for the PostOrder method, InvalidDataException is returned when there is an exception. In a future release, these exceptions will be returned as a MyAdminException instead.
September 5, 2023
Updates
GetDeviceContractsByPage & GetDeviceContracts
Along with the new Auto-Activated and Billing Start Date columns in Device Admin, we have added two new parameters to the GetDeviceContractsByPage and GetDeviceContracts methods:
isAutoActivated — Returns a result that indicates whether the device was auto-activated by Geotab.
true — The device was auto-activated by Geotab.
false — The device has yet to be activated or was activated from being installed in an asset.
billingStartDate — Returns the date when the device was activated.
CalculateVinOemEligibilitiesAsync and GetOemSupportEligibilityForMakeAsync
Together with the Vehicle / VIN Lookup page improvements, we’ve added the following APIs to allow you to confirm whether a vehicle or VIN is eligible for OEM connectivity services:
CalculateVinOemEligibilitiesAsync — Returns a result that indicates whether a VIN in a specific region is eligible for OEM connectivity services.
GetOemSupportEligibilityForMakeAsync — Returns a result that indicates whether a vehicle make and model in a specific region is eligible for OEM connectivity services.
GetOnlineOrderStatus
We have added a new shippingCost field as a return object to the GetOnlineOrderStatus method. This field will return the shipping cost at the time the order was placed.
July 29, 2023
Updates
MyAdminAPIUser
We have deprecated the MyAdminApiUser role. This role was initially used to make MyAdmin API calls, but we confirmed that API calls are open to anyone with a MyAdmin account. As a result, we have deprecated the role to reduce confusion and simplify access to our API.
CalculateVinOemEligibilitiesAsync and GetOemSupportEligibilityForMakeAsync
Together with the Vehicle / VIN Lookup page improvements, we’ve added the following APIs to allow you to confirm whether a vehicle or VIN is eligible for OEM connectivity services:
CalculateVinOemEligibilitiesAsync — Returns a result that indicates whether a VIN in a specific region is eligible for OEM connectivity services.
GetOemSupportEligibilityForMakeAsync — Returns a result that indicates whether a vehicle make and model in a specific region is eligible for OEM connectivity services.
DatabaseExists
To save time when creating new databases, we’ve added a new DatabaseExists method that returns a true or false value to allow you to confirm whether a database name already exists:
true — The database name already exists
false — The database name does not exist
July 10, 2023
Coming Soon
GetOnlineOrderStatus
In a future release, we will be adding a new shippingCost field as a return object to the GetOnlineOrderStatus method. This field will return the shipping cost at the time the order was placed.
In a future release, the GetOnlineOrderStatus method will add a default date range and return order data from the last month if the following parameters are sent as null:
purchaseOrderNo
orderNo
orderDateFrom
orderDateTo
There will also be a limit of 5000 orders that can be retrieved in a single request.
July 1, 2023
Updates
ProvisionDevicesBulk
Currently, ProvisionDevice and ProvisionDeviceToAccount methods are available to provision a single third-party custom telematics or OEM device (via the serial number).
To help you manage large quantities of devices, we’ve added a new ProvisionDevicesBulk method to provision multiple third-party custom telematics devices or OEM in bulk with an optional quantity field.
Coming Soon
GetDeviceContractsByPage and GetDeviceContracts
In a future release, we will be adding two new columns to Device Admin: Auto-Activated and Billing Start Date to improve visibility of auto-activation events, as well as the actual start of billing for a device.
The Auto-Activated column will help you identify whether a device has been automatically activated by Geotab, and display the following values:
Yes — The device was automatically activated by Geotab.
No — The device was activated by installation.
Not Available — The device has been shipped, but has not been installed, or auto-activated. NOTE: For devices shipped prior to the release of this feature, Not Available will be displayed.
The Billing Start Date column will help you determine when billing started for a device. This column will display one of the following values:
Date — Displays the date that the device was auto-activated, installed, or transferred from another Partner. NOTE: Plan changes for devices will not impact this date.
Not Available — Indicates that a device has been shipped, but has not been installed, or auto-activated. NOTE: For devices shipped prior to the release of this feature, Not Available will be displayed.
Therefore, we will also be making data points of Auto-Activated and Billing Start Date available through the GetDeviceContractsByPage and GetDeviceContracts APIs in a future release. We will provide more details closer to the release date.
GetOnlineOrderStatus
In an upcoming release, we will be adding the following parameters to the GetOnlineOrderStatus API:
promoCode — Returns the promo code used when the order was placed, if applicable.
rateCode — Returns the promo code used for a monthly Rate Plan subscription when the order was placed, if applicable.
May 29, 2023
Updates
GetPartnerDeviceContractsAsync
To help you find devices faster, we’ve updated the GetPartnerDeviceContractsAsync API to include a database search parameter (databaseFilter). This parameter allows you to retrieve a list of devices that are owned by the specified database.
March 27, 2023
Coming Soon
ApiDeviceContract
In an upcoming release, we will use the gateway’s activation date as the source for FirstDeviceActivationDate when returning an ApiDeviceContract object (for example, by calling GetDeviceContractsByPage) to align with the Device Admin page
March 6, 2023
Coming Soon
ApiDeviceContract
In an upcoming release, we will use the gateway’s activation date as the source for FirstDeviceActivationDate when returning an ApiDeviceContract object (for example, by calling GetDeviceContractsByPage) to align with the Device Admin page
February 13, 2023
Coming Soon
GetPartnerDeviceContractsAsync
Currently, the GetPartnerDeviceContractsAsync method allows you to return a list of third-party devices under your account.
In a future release, we’ll enhance the GetPartnerDeviceContractsAsync method to return a list that includes all device types, including GO devices.
January 23rd, 2023
Updates
EditUserContact
To ensure that Customers receive their orders in a timely manner, we’ve updated the EditUserContact method to validate provided addresses with the option to override invalid addresses if the user has the Contact-Override role.
The API call will now match how shipping contacts are validated in checkout.
December 12th, 2022
Updates
DeviceContractsByPage
The fromdate and todate parameters are now optional in the GetDeviceContractsByPage API, so more records can be retrieved.
OnlineOrderStatus
A new OrderSource parameter has been added to the GetOnlineOrderStatus method.
The OrderSource parameter allows you to view a list of orders based on the channel used to place the order: MyAdmin, Marketplace, or API.
Coming Soon
EditUserContact
In an upcoming release, we will update the EditUserContact method logic to validate provided addresses, and provide the option to override invalid addresses, if the user has the Contact-Override role.
December 5th, 2022
Updates
DeviceContractTransactions
When calling GetDeviceContractTransactions, you will now see a new property in the returned DeviceContractTransactions object: int UserContactId
If null, UserContactId will return -1
Else, it will return the unique ID that belongs to the user contact
This ID can be leveraged alongside GetUserContacts to return all the contact details of the user contact (currently DeviceContractTransactions only returns UserContactName)
ForceChangePasswordForUsersAsync
The ForceChangePasswordForUsersAsync method now allows you to toggle on ‘Force Password Change’ for user accounts so that you can decide how often users are resetting their passwords
The ForceChangePasswordForUsersAysync requires the apikey, sessionID, and a list of usernames userNames, and you must toggle forceChangePassword to True or False.
Coming Soon
EditUserContact
In an upcoming release, we will update the EditUserContact method logic to validate provided addresses, and provide the option to override invalid addresses, if the user has the Contact-Override role.
November 14th, 2022
Updates
ApiOnlineOrder
A new source parameter has been added to the ApiOnlineOrder object: OrderSource.
The Order source parameter allows you to determine the channel used to place the order: MyAdmin, Marketplace, or API.
MyInstallLogs
A new GetMyInstallLogs method has been added to allow you to easily retrieve your installation record information.
CreateExternalVendorDeviceBulkAsync
A new method, CreateExternalVendorDeviceBulkAsync, has been added to make it easier for Marketplace Partners to offer products that do not connect to Geotab gateways.
The CreateExternalVendorDeviceBulkAsync method allows Marketplace Partners to register devices using serial numbers, as well as the option to include IMEI and SIM numbers, so they show up in MyAdmin.
To use this method, you must have the DeviceRegister-Bulk role.
September 19th, 2022
Updates
ApiDeviceContract
ApiDeviceContract has been updated with a boolean value for the isAutoActivated parameter to indicate whether a device was auto-activated by Geotab using True or False.
The True label indicates the device was auto-activated by Geotab.
AccountsFromSerialsAsync
A new API, GetAccountsFromSerialsAsync, has been added to allow our Partners with multiple accounts identify the account associated with a specified device, and facilitates the use of other MyAdmin APIs that require account information.
OnlineOrderStatus
A new parameter, poExactMatch, has been added to GetOnlineOrderStatus to allow youto search for orders that match a specific PO number.
To search for orders that match an exact PO number, use double quotation marks.
Coming Soon
End of Life — MyAdmin APIs for Third-party Device Data Ingestion
On September 30, 2022, the MyAdmin APIs for third-party device data ingestion into MyGeotab will be permanently discontinued. After this date, MyGeotab will be unable to receive data from any devices that have not migrated to DIG.
If you’re a new Partner with a standalone telematics device, refer to the Using Custom Telematics Devices section in the MyGeotab SDK.
September 12th, 2022
Updates
GetDeviceContracts
GetDeviceContracts has been updated for Partners that closely integrate their billing with MyAdmin
The API now identifies the Rate Plan of a specific device in real time, as opposed to only the deivce mode
Coming Soon
Moving the MyAdmin SDK Site
On September 17, 2022, the current MyAdmin SDK site will be deprecated, and the MyAdmin SDK will be merged with the MyGeotab SDK site to create a centralized point of information related to integrating with Geotab.
End of Life — MyAdmin APIs for Third-party Device Data Ingestion
On September 30, 2022, the MyAdmin APIs for third-party device data ingestion into MyGeotab will be permanently discontinued. After this date, MyGeotab will be unable to receive data from any devices that have not migrated to DIG.
If you’re a new Partner with a standalone telematics device, refer to the Using Custom Telematics Devices section in the MyGeotab SDK.
August 17th, 2022
Coming Soon
Moving the MyAdmin SDK Site
On September 17, 2022, the current MyAdmin SDK site will be deprecated, and the MyAdmin SDK will be merged with the MyGeotab SDK site to create a centralized point of information related to integrating with Geotab.
End of Life — MyAdmin APIs for Third-party Device Data Ingestion
On September 30, 2022, the MyAdmin APIs for third-party device data ingestion into MyGeotab will be permanently discontinued. After this date, MyGeotab will be unable to receive data from any devices that have not migrated to DIG.
If you’re a new Partner with a standalone telematics device, refer to the Using Custom Telematics Devices section in the MyGeotab SDK.
July 11th, 2022
Coming Soon
Moving the MyAdmin SDK Site
On August 29, 2022, the current MyAdmin SDK site will be deprecated, and the MyAdmin SDK will be merged with the MyGeotab SDK site to create a centralized point of information related to integrating with Geotab.
End of Life — MyAdmin APIs for Third-party Device Data Ingestion
On September 30, 2022, the MyAdmin APIs for third-party device data ingestion into MyGeotab will be permanently discontinued. After this date, MyGeotab will be unable to receive data from any devices that have not migrated to DIG.
If you’re a new Partner with a standalone telematics device, refer to the Using Custom Telematics Devices section in the MyGeotab SDK.
June 20th, 2022
Coming Soon
Orders
Currently, MyAdmin does not require a zip code or postal code for shipments. As a result, shipments may be delayed due to blank or invalid zip or postal codes, and require verification before the order can be shipped.
To ensure we can get your order shipped as quickly as possible, the Zip Code/Postal Code field will be required, and we’re adding the functionality to validate the zip or postal code during the checkout process.
June 6th, 2022
Updates
ApiOrderHeader
An optional parameter Requested Delivery Date is going to be added to ApiOrderHeader object, so Partners can request a specific delivery date for orders placed through the API.
GetDeviceContracts
We’ve added two new parameters — ordersAddedFrom and ordersAddedTo — to the GetDeviceContracts method, so you can retrieve a list of OEM Purchase Order (PO) numbers added during the specific date range.
When using these parameters, the other two parameters — fromDate and toDate — are not required.
Coming Soon
Monthly Billing
In an upcoming release, we’re adding an Extended from Database column on the Monthly Billing page for clarity and to improve the Monthly Billing reports for Extendable Services.
The Extended from Database column displays the names of the originating databases, when a device has extended services from a database in the selected billing period. We are also renaming the Database column to Database Billed to more accurately describe what this column represents.
Please take note of this if your integration uses column names rather than column numbers.
Orders
Currently, MyAdmin does not require a zip code or postal code for shipments. As a result, shipments may be delayed due to blank or invalid zip or postal codes, and require verification before the order can be shipped.
To ensure we can get your order shipped as quickly as possible, the Zip Code/Postal Code field will be required, and we’re adding the functionality to validate the zip or postal code during the checkout process.
May 16th, 2022
Updates
OnlineOrderStatus
The GetOnlineOrderStatus API has been updated to include a new parameter, includeCancelledOrders, which allows you to include cancelled orders in the search results.
Coming Soon
ApiOrderHeader
An optional parameter Requested Delivery Date is going to be added to ApiOrderHeader object, so Partners can request a specific delivery date for orders placed through the API.
Monthly Billing
In an upcoming release, we’re adding an Extended from Database column on the Monthly Billing page for clarity and to improve the Monthly Billing reports for Extendable Services.
The Extended from Database column displays the names of the originating databases, when a device has extended services from a database in the selected billing period. We are also renaming the Database column to Database Billed to more accurately describe what this column represents.
Please take note of this if your integration uses column names rather than column numbers.
Orders
Currently, MyAdmin does not require a zip code or postal code for shipments. As a result, shipments may be delayed due to blank or invalid zip or postal codes, and require verification before the order can be shipped.
To ensure we can get your order shipped as quickly as possible, the Zip Code/Postal Code field will be required, and we’re adding the functionality to validate the zip or postal code during the checkout process.
April 11th, 2022
Updates
PartnerDeviceContractsAsync
A new API, GetPartnerDeviceContractsAsync, has been added to allow Marketplace Partners and Integration Partners to retrieve a list of active devices they’ve produced, as well as the database each device is connected to.
With this API, these Partners can set up, service, and support their products, as well as ensure their products are properly functioning.
The ThirdPartyPartner-Admin role is required to access the GetPartnerDeviceContractsAsync API.
To use this API, input sessionID in addition to the GetPartnerDeviceContractsAsync method. Once this is complete, the API call retrieves the list of devices including the Serial Number, Database, and Product Code.
This API is for Partners who produce third-party products only.
Shutdown complete — disabled GET requests used for authentication
For several months, we have communicated that we will disable Authenticate and RegisterNewUser GET requests to the MyAdmin API for increased security.
As mentioned, effective March 31, 2022, GET requests have been disabled. POST requests will continue to be supported.
If GET requests are used for authentication purposes, users will receive the following error message: “405 Method Not Allowed.”
March 25th, 2022
Updates
Updated character limit for Reseller Reference
We’ve made changes to our current character limit for the Reseller Reference field. We have increased the limit from 250 characters to 500 characters.
Shutdown imminent — disable GET requests used for authentication
Effective March 31, 2022, GET requests will be disabled. POST requests will continue to be supported. If GET requests are used for authentication purposes, users will receive the following error message: “405 Method Not Allowed.”
February 28th, 2022
Updates
DeviceContracts
The GetDeviceContracts method search functionality has been updated to support searching for OEM devices based on full or partial Purchase Order (PO) numbers.
Coming Soon
Disable GET Requests used for Authentication
In an upcoming release, Authenticate and RegisterNewUser GET requests will be disabled to the MyAdmin API for increased security.
POST requests will continue to be supported. If GET requests are used for authentication purposes, users will receive the following error message: “405 Method Not Allowed.”
January 31st, 2022
Updates
Generate Serial Numbaers in Bulk
Serial numbers can now be requested for up to 1000 custom telematics devices (with the same product code) at a time.
Previously, the functionality only supported one custom telematics device at a time.
Update to the NuGet Package
The NuGet package now includes common elements from the MyGeotab SDK. We leverage .NET Core instructions, so in order to use the new package any integrations using the old .NET Framework instructions must be updated.
Coming Soon
Disable GET Requests used for Authentication
In an upcoming release, Authenticate and RegisterNewUser GET requests will be disabled to the MyAdmin API for increased security.
POST requests will continue to be supported. If GET requests are used for authentication purposes, users will receive the following error message: “405 Method Not Allowed.”